RETURN POLICY & SHIPPING ♡


RETURNS
For hygienic reasons, all sales are FINAL SALE.
All of our products are new from our manufacturers' and packaged with care. If for any reason your item(s) is damaged, please email us at shopmimikojewels@outlook.com within 24hrs of receiving your parcel. We will gladly review your claim. Please note, a resolution will be made case by case.
***Offer codes and/or site wide sales cannot be used or refunded on previous purchases.***

SHIPPING
***DUE TO COVID19, EXPRESS SHIPPING IS NOT AVAILABLE AT THIS TIME. THE DELIVERY DELAY IS UP TO 14 BUSINESS DAYS FROM THE SHIP DATE.

All orders are shipped within 1-2 business days from Toronto, Ontario Canada.  Mimi & Ko ships via Canada Post delivery services Monday to Friday before 5pm. Any orders placed after 5pm or on weekends will be shipped next business day.

DELIVERY

Orders will be delivered within 1-7 business days based on the delivery service chosen at checkout.

Please note, we are not resposible for postal delays and/or customs fees associated with the destination country.

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